Frequently Asked Questions
GENERAL QUESTIONS
Horsemarket.ae is the leading classified listing platform in the Middle East, offering a space to buy, sell, or promote anything related to equestrian life, including equestrian services such as physiotherapy and farrier services.
By registering an account on Horsemarket.ae, you can act as either a buyer or a seller. To sell an item, simply post a listing and wait for interested users to contact you. The sale arrangement is then made independently of the platform, and Horsemarket.ae does not take any commission on the sale.
No, Horsemarket.ae is a free platform. While sponsoring a listing may incur a fee, there is no charge for membership.
Horsemarket.ae can be accessed from any location but is specifically tailored for the Middle Eastern market. It’s the ideal platform for anyone looking to buy or sell equestrian goods, services, or horses in the region.
Horsemarket.ae stands out as the only classifieds platform in the Middle East specifically designed for the equestrian community. It allows for detailed information specific to each listing category, such as passport details and breed for horse listings, enabling users to efficiently filter their searches.
FOR BUYERS
Begin by navigating to the horse category on Horsemarket.ae, where you can refine your search by breed or use additional filters to quickly find your ideal match. Available filters include discipline, gender, coat color, and experience in various equestrian disciplines, among others.
The Horsemarket team diligently reviews each listing and requests detailed information when necessary. While we strive to eliminate fraudulent listings, it ultimately falls on the user to verify a listing’s authenticity as outlined in our Terms of Service.
Yes, you can directly contact the seller using the contact information provided on the listing page, which may include various contact methods.
If you come across a listing that seems suspicious, please report it by emailing support@horsemarket.ae. Our team will promptly investigate the matter and, if necessary, remove the listing.
FOR SELLERS
To list a horse for sale, first, register your account on Horsemarket.ae, then add your listing. For guidance on listing your first horse for sale, visit our guide at How to Sell Your Horse on Horsemarket.
For tips on creating an effective listing, refer to our guides:
- Selling or Leasing Your Horse
- Selling Your Second-Hand Tack or Equestrian Apparel
- Listing and Sponsoring Equestrian Services
These resources provide step-by-step instructions and valuable tips for creating a successful listing.
To increase the visibility of your listing, email us at info@horsemarket.ae for information on custom sponsoring options or check our pricing page for available packages.
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Respond to the inquiries with the requested information and, if appropriate, arrange a meeting to proceed with the sale. Ensure you feel secure in doing so, as Horsemarket is not involved in the sale process. For more details, review our Terms of Service.
Once logged in, you can manage your listings from your dashboard, where you have the option to edit or delete existing listings or add new ones. All submissions are reviewed by the Horsemarket team for approval before publication.
Account Management
To start enjoying Horsemarket.ae’s services, simply create a free account by visiting the Sign Up page.
If you’ve forgotten your password, don’t worry. You can reset it as long as you have access to the email address associated with your account.
Absolutely, you can delete your account on Horsemarket.ae. To do this, log in, navigate to “edit profile,” and select “close your account.” Alternatively, you can request account deletion by emailing our support team at support@horsemarket.ae, and we’ll assist you.
Security and Privacy
Horsemarket.ae is committed to safeguarding your privacy. For detailed information on our privacy practices and how we protect your personal data, please visit our Privacy Policy page.
If you suspect any fraudulent activity on your account, it’s crucial to contact our support team immediately at support@horsemarket.ae. Our team will promptly investigate and take the necessary measures to secure your account.
Horsemarket.ae may share your information with third parties in certain circumstances to enhance our services. For a comprehensive understanding of how and when we might share your data, please review our Privacy Policy.
For a clear understanding of your rights and obligations when using Horsemarket.ae, as well as how we handle your personal information, please refer to our Terms of Service and Privacy Policy available on our website. These documents provide the framework for our services and our commitment to your privacy.
Feedback and Support
We welcome and value feedback from our users to enhance Horsemarket.ae. Feel free to share your thoughts and suggestions via email at info@horsemarket.ae or through our Instagram page at Horsemarket.ae on Instagram. Your input helps us serve the equestrian community better.
- If you require assistance or have any questions while navigating Horsemarket.ae, our support team is ready to help. Contact us via email at support@horsemarket.ae or reach out through our Instagram page at Horsemarket.ae on Instagram. We’re here to ensure a smooth and enjoyable experience on our platform.